FAQs
What we do.
• Do you drive to wineries, breweries, and distilleries?
YES—and in any combination! We drive you to where you want to go—and are happy to help with recommendations!
• Do you book by the hour?
Yes—you can schedule Rickshaw by the hour for your event. Go to “Book A Ride” to arrange.
• Can you take me to the airport?
Yes—we offer one-way rides to the Austin Airport from Dripping Springs & Driftwood. Please plan on a one-hour drive time to the airport when scheduling your pick-up.
Pricing/Booking/Tipping.
• Do I need to make a reservation? How far in advance?
Yes—you will need to book your pickup at least 7 days prior to the pick-up date for all of our services.
• How do I make a reservation?
It’s simple! Click on “Book a Ride” in the upper right-hand corner, answer the questions and we will get back to you within 24 hours to confirm your reservation.
• What if I am not 7 days out from my pick-up date?
Give us a try! We will do our best to make it work! Fill out the BOOK A RIDE form and we will get back to you asap.
• Is your pricing per person?
No, it’s per vehicle.
• Is sales tax included in the pricing?
Yes
• Is driver gratuity included in the pricing?
No, but tipping your driver is a great idea! Your driver can accept cash or tips via their personal Venmo, Cashapp, etc.
• Do I need to tip my driver?
If you enjoyed your ride, please do! Drivers can accept cash or tips via their personal Venmo, or cash app accounts. Please inquire with your driver.
• Should I tip my server at the fun places?
For sure! Take care of the staff, they work hard to make your experience the best it can be. You can tip them with cash or on your credit card if you make a purchase.
• Are wine and beer tasting fees included in the pricing?
No, they are not. And here is why - if you purchase a tasting, most wineries will waive that fee if you end up purchasing a bottle. We like to keep your options open, you may just want a glass of wine or a beer. Basically, we let you choose how to enjoy your experience. Most breweries/wineries charge $10-$15 for tastings or flights.
Where do we go?
• What area do you service?
We keep it local - Dripping Springs, Driftwood and our surrounding area.
• Where are pickup and drop-off?
You tell us where to pick up and drop off, as long as it’s in the Dripping Springs & Driftwood area.
• Can we mix wineries, breweries, and distilleries on our journey?
Of course!
What to expect on your ride.
• What vehicles do you use?
Introducing our Spacious Fleet of passenger vans that can accommodate up to 14 passengers per vehicle!
• Is lunch or any food included in the pricing?
No, but it’s a good idea to plan on eating! You may bring your picnic or we can make recommendations on where to order a picnic to be picked up.
• Do we get a dedicated driver?
Most likely. For a day trip block of hours, your driver may be driving more than one group on the same day, but your group will most likely have the same driver. Event transportation will have the same driver.
• Are minors allowed on the ride?
Yes! Most of the destinations are kid friendly.
• Are pets allowed on the ride?
We love pets but let’s keep them at home for your ride.
• Can I bring alcohol in the car?
Yes, you may bring your own drinks, but you may only consume them while inside the car. You may not bring any alcoholic beverages into the establishments.
• Can I bring food in the car?
Yes, you may bring your own food/snacks! Just make sure you leave the driver’s car clean.
• What if I go over the reserved time frame?
This happens! You are having so much fun, you don’t want to leave! If this happens, let your driver know asap. Additional fees will apply.
PLEASE REVIEW OUR “EXPECTATIONS” & “CANCELLATION POLICY”